Text-It-Exit Privacy Policy

Overview

Text-It-Exit provides SMS-based exit survey tools for organizations that want to collect workplace feedback from departing employees and review audience-level trends. This policy explains how Text-It-Exit handles information connected to the service, including SMS survey participation.

Information We Collect

We may collect account information from customer administrators, survey setup details, audience or recipient information provided by a customer, mobile phone numbers used for survey delivery, message delivery data, and survey responses submitted through SMS.

How We Use Information

We use information to operate Text-It-Exit, send and receive SMS survey messages, manage campaigns, provide reporting, support customer accounts, improve reliability, protect the service, and comply with applicable law and messaging requirements.

SMS Privacy and Mobile Opt-In Data

Mobile information, text messaging originator opt-in data, and text messaging consent will not be sold, shared, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers only when needed to operate Text-It-Exit, such as SMS delivery, hosting, security, analytics, customer support, or other service operations. Those providers are not permitted to use mobile information or SMS consent data for their own marketing or promotional purposes.

Survey Responses and Reporting

Text-It-Exit is designed to help customers review workplace feedback at an audience or campaign level. Operational records may retain recipient details needed to send surveys and match inbound SMS replies, while reporting features are intended to focus on trends and response content rather than direct recipient identity.

Your Choices

SMS recipients may opt out of Text-It-Exit survey messages by replying STOP. Recipients may request help by replying HELP or by contacting us at hello@textitexit.com.

Contact

Questions about this policy can be sent to hello@textitexit.com.